Holland Harvey has worked with Hello Vet to help transform veterinary care through thoughtfully designed clinics. Across projects in London Fields, Bushey and Enfield, we have developed spaces that challenge the traditional clinical model and create a more welcoming experience for pets, their owners and veterinary teams.
The waiting area © Jack Hobhouse
Treating pets and people better
As the inaugural clinic and central hub for Hello Vet’s envisioned network of high-street practices, the design of the London Fields clinic enables pet owners to conveniently access high-quality veterinary care, complemented by specialised facilities for more complex treatments.
The layout features consultation rooms, procedure and preparation areas, dedicated dental and imaging suites, and a welcoming reception designed with distinct waiting spaces for cats and dogs. Additionally, the clinic offers a comfortable co-working area for owners, providing a supportive environment for them during their visits.
Transparency is at the heart of Hello Vet’s approach, setting it apart from traditional veterinary clinics where many procedures occur out of view. This openness is reflected in the clinic's layout and strategic use of glazing, co-created through close collaboration between Holland Harvey and the Hello Vet team.
The entrance to the clinic © Jack Hobhouse
Functionality and aesthetics run in parallel to each other, incorporating essential clinical equipment into the design alongside warm, inviting finishes and a carefully balanced colour palette.
Sustainability has been prioritised through material selection, including Smile Plastic countertops crafted from 100% recycled plastic and Tarkett vinyl flooring, chosen for its durability, hygiene, and alignment with circular economy principles. This flooring solution can be reclaimed and reused, reinforcing our shared approach to sustainable design principles.
Detail of the reception desk © Jack Hobhouse
Collaboration was central to the project's success. Bespoke lighting in reception and clinical areas was developed in partnership with There's Light, working alongside the integrated mechanical and ventilation systems essential to clinical operations. Specialist infrastructure - including oxygen and anaesthetic services and radiation shielding - was built into the design from the outset, while careful acoustic detailing prevented noise transfer to the adjacent residential units. Close coordination with contractors and specialist joiners ensured Hello Vet's specifications and equipment were implemented seamlessly.
The clinic has received an enthusiastic response, praised by visitors for its welcoming, spa-like atmosphere - a refreshing departure from traditional veterinary environments.
Operating theatre © Jack Hobhouse
Ground floor plan © Holland Harvey
Exterior © Jack Hobhouse
Bespoke banquettes © Jack Hobhouse
Scales are set into the floor © Jack Hobhouse
Planters incorporated into seating © Jack Hobhouse
Banquette detail © Jack Hobhouse
Co-working area © Jack Hobhouse
Signage detail © Jack Hobhouse
